At aia, your personal data is treated like a trust. Here you'll find a clear, straightforward breakdown of what data we collect, how we use it, and how we keep it safe. By the time you finish reading our privacy policy, you can rest assured your information is in the right hands.
Our Commitment
Welcome to aia Taka. We believe every user should have full control over their personal information. This Privacy Policy explains how aia collects your data, how it is used, and the measures we take to keep it secure.
By using our platform, you agree to this privacy policy. That said, we encourage you to read it carefully — knowing how your data is handled is your right. This policy applies solely to aia's website and mobile app.
Aia never sells your personal information to third parties. Our privacy policy is straightforward and transparent — no hidden terms.
Aia collects two types of information from you — what you provide directly, and data generated automatically while you use the platform. Details are outlined below.
| Data Type | What Is Collected | Why It's Needed |
|---|---|---|
| Device Information | Device model, operating system, browser | To ensure a consistent experience |
| IP Address | Internet connection IP address | For security and fraud prevention |
| Usage Data | Pages visited and time spent on each | To improve the platform |
| Transaction History | Deposit, withdrawal, and betting records | For financial accountability and dispute resolution |
| Location data | Approximate location (city level) | To verify geographic restrictions on services |
Aia uses your data only for specific, defined purposes. No information is ever used unnecessarily.
Aia never sells your data to advertisers or shares it for marketing purposes without your consent.
Aia may share your data with specific parties under limited circumstances and for defined purposes. In every case, data protection is guaranteed.
The parties listed above are bound by contract with aia and are required to comply with data protection obligations. Their own privacy policies may also apply.
Aia's website and app use cookies — small files stored on your device that help improve your browsing experience.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Aia does not use any third-party advertising tracking cookies. Your browsing habits are never shared with advertisers.
Aia does not retain your data longer than necessary. Different retention periods apply depending on the type of information.
| Data Type | Retention period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Support Chat History | 2 Years |
| Login & Activity Logs | 1 Year |
| Marketing preferences | Deleted upon withdrawal of consent |
Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.
You have a number of important rights over your data at aia. Contact us to exercise any of these rights.
For any rights-related requests, email us at support@aia-taka.com. We'll respond within 30 business days.
Aia's services are intended for users aged 18 and above. We do not knowingly collect personal information from minors. Age verification is carried out during registration.
If a parent or guardian believes their child's information has been collected by mistake, please contact us immediately. We will promptly delete the data and close the account.
This privacy policy may be updated from time to time due to changes in technology, law, or business practices. For significant changes, we will notify you in the following ways:
Continued use of the platform after any changes will be considered your acceptance of the updated policy.
If you have any questions or concerns about our Privacy Policy, please get in touch. Our data protection team is available seven days a week.
We protect your data through real action, not just promises
All your data is encrypted using SSL/TLS technology. Every data transfer between your browser and our servers is fully secured — no one can intercept your information in transit.
At login, an OTP is sent to your mobile alongside your password. This two-step verification protects your account from unauthorized access.
Aia's internal policy strictly prohibits selling user data to any third party. No advertiser will ever have access to your information.
Our security team monitors server and account activity around the clock. Any unusual behavior is detected and flagged immediately.
Aia only collects information that is necessary to provide its services. Requesting excessive or irrelevant data goes against our policy.
The aia app supports biometric lock (fingerprint/Face ID). The screen locks automatically whenever the app goes to the background.
At aia, you are always in control of your own data
You can request to see what information we hold about you at any time.
You can request corrections to any information that is inaccurate or out of date.
In certain circumstances, you can request that all your data be permanently deleted.
You can easily download a copy of your data at any time.
You can opt out of promotional messages at any time.
You can request that we restrict the use of your data for specific purposes.
Your data is safe at aia — join now and enjoy Bangladesh's best gaming experience.